Shipping policy
Shipping and Delivery
| Shipping Fee | Price (Flat Rate) | Condition for Free Shipping | Estimated Delivery Duration |
| West Malaysia | RM7.00 | Minimum spend RM150.00 | 2-5 working days |
| East Malaysia | RM16.00 | Minimum spend RM250.00 | 5-14 working days |
| Singapore | RM35.00 | Minimum spend RM300.00 | 5-14 working days |
- We ship out regularly on working days.
- All orders are shipped out according to order number, no priorities will be given.
- Once the parcel has been shipped out, your parcel is under the responsibility of our third party postage service provider, any delay or loss of parcel is beyond our control.
- We shall not be responsible for the lost parcel if proof of postage is supplied. Any claim will be made with our third party postage service provider and we will make reasonable effort to assist in compensation claims (if any).
- ACEWIN reserves the right for final decision.